Prior to joining the Insight Centre for Data Analytics, I worked for a couple of years as a Cost Analyst managing operational data and information for strategic decision-making by the management team of Merit Medical Ireland - an American Multinational Company. Here a lot were done to analyse costs (from all units, processes and cost centres); do performance evaluations, system evaluations and customisation seeking most efficient outcomes in a continuous cost drop-down strategy to keep the MNC in constant competitive status across many years including recessionary period.
I have a multi-disciplinary backgroud from Accounting (B.Sc) to Business strategy and innovation management (Master in Business), information system management (M.Sc) and Business Analysis (Certified Business Analysis Professional - CBAP).
My current area of interest in IT environment resulted from the course in Information Systems Management with roles involving system requirement gathering and analysis, system design and usability. I am specifically interested in pursuing the technology usability and adoption of an IT product by the intended end-users and how the required features and qualities of the product may be obtained for use in designing and developing the product. I try to understand why a user will feel confortable with using an IT resource and why the user will want to return to using the same resource over and again. What physical and technology attributes as well as emotion aspects affect product usability and adoption; how is a system designer looking at the IT product and how is a typical end-user looking at the same product? How can their seperate perspectives be bridged and aligned towards the desired goal - ease of use and adoption in real life?
Here in Insight Centre, I am engaged in the e-gov research and development activities. Specifically, as a CBAP with interest in usability, I work as an IT Business Analyst with roles involving domain research, requirement gathering, requirement analysis, solution validation, product usability testing and as a technical writer for IT product documentation. In addition to being a BA. As part of my engagements in the unit, I research on open data topics and the analysis and visualisation of open data - the tools, presentation and domain best practices - which are now becoming better ways to consume open (government) data commonly preferred by citizens worldwide.